The journey of every round

What are the nine protected characteristics under the Equality Act 2010 and which ones cannot be justified under any circumstances?

What is the legal difference between an employee, a worker and a self-employed person and why does it matter in practice?

An employee is transitioning gender. What specific obligations do we have as an employer and what must we never do?

A manager wants to put just one employee at risk of redundancy rather than run a pool selection. In what circumstances is a pool of one lawful?

We dismissed someone on their second day. They are threatening an unfair dismissal claim. What rights do they actually have?

We pay our care workers the national living wage but they spend 30 minutes travelling between client visits unpaid. Is this lawful?

We are buying the trade and assets of a competitor but not the company itself. Does TUPE apply and what employees transfer with the business?

An employee has been absent for 7 months with depression. We have referred them to occupational health twice. At what point can we consider dismissal and what process must we follow?

We want to offer an employee a settlement agreement to end their employment. What conditions must be met for the agreement to be legally valid and binding?

We are restructuring and one of three identical roles is no longer needed. How do we decide which employees are in the selection pool for redundancy?

What is the legal difference between an employee, a worker and a self-employed person and why does it matter in practice?

The retailer is asking me to wait 4 weeks for a repair on a faulty appliance. Is that reasonable?

I bought clothing that didn't fit and the shop says they don't accept returns. Are my rights limited because it's a fitting issue?

A retailer is refusing to honour a price advertised on its website, claiming it was a mistake. Can I insist?

Goods I bought are not as described in the advertisement. What rights do I have?

I paid a deposit for furniture but the company has gone bust. Can I recover the deposit?

Goods I ordered haven't arrived after 8 weeks. What can I do under UK law?

The shop offered store credit only after a clearly faulty item. Can I demand a cash refund instead?

I bought a faulty laptop with a 12-month manufacturer warranty. The retailer refuses to help. Who do I claim from?

The seller claims their 30-day return policy is firm. Does that override my legal rights?

I changed my mind about an online purchase. How long do I have to return it?

I bought something on sale. Do I still have the same rights as full-price goods?

A second-hand car broke down 2 weeks after I bought it from a dealer. What are my rights?

Goods arrived damaged. Who is responsible — me, the courier, or the seller?