The journey of every round

The shop says I cannot return because I lost the receipt. Is that legal?

I bought a sofa that's a different colour than what I saw on the website. What are my rights?

I bought online but didn't open the box for 30 days. Can I still return it?

The retailer is offering a credit note instead of a refund. Can I insist on cash?

I bought a kettle that broke after 3 weeks. Am I entitled to a refund under UK consumer law?

An employee raised a grievance and then resigned before the hearing date. Do we still have to investigate and what are the risks if we do not?

An employee is transitioning gender. What specific obligations do we have as an employer and what must we never do?

A manager wants to put just one employee at risk of redundancy rather than run a pool selection. In what circumstances is a pool of one lawful?

We dismissed someone on their second day. They are threatening an unfair dismissal claim. What rights do they actually have?

We pay our care workers the national living wage but they spend 30 minutes travelling between client visits unpaid. Is this lawful?

An employee with 20 months' service was dismissed for redundancy. They are claiming unfair dismissal. Do they have a valid claim?

We are buying the trade and assets of a competitor but not the company itself. Does TUPE apply and what employees transfer with the business?

An employee has been absent for 7 months with depression. We have referred them to occupational health twice. At what point can we consider dismissal and what process must we follow?

We want to offer an employee a settlement agreement to end their employment. What conditions must be met for the agreement to be legally valid and binding?

We are restructuring and one of three identical roles is no longer needed. How do we decide which employees are in the selection pool for redundancy?

An employee has raised a formal grievance against their line manager. Can the same manager chair the grievance hearing or must it be someone independent?

What are the nine protected characteristics under the Equality Act 2010 and which ones cannot be justified under any circumstances?

What is the legal difference between an employee, a worker and a self-employed person and why does it matter in practice?

An employee raised a grievance and then resigned before the hearing date. Do we still have to investigate and what are the risks if we do not?

An employee is transitioning gender. What specific obligations do we have as an employer and what must we never do?

A manager wants to put just one employee at risk of redundancy rather than run a pool selection. In what circumstances is a pool of one lawful?

We dismissed someone on their second day. They are threatening an unfair dismissal claim. What rights do they actually have?

We pay our care workers the national living wage but they spend 30 minutes travelling between client visits unpaid. Is this lawful?

An employee with 20 months' service was dismissed for redundancy. They are claiming unfair dismissal. Do they have a valid claim?